Terms of Service

ImplantBridge is a patient guidance platform. We help Australians understand whether dental implants may be worth exploring before they speak with a dental clinic. We operate as a sole trader under ABN 15 798 487 692.

Our service includes:
- An online eligibility quiz to assess pre-clinical indicators
- A cost estimator tool to provide an indicative range of potential treatment costs
- An Implant Guidance Call with a member of our team
- Where appropriate, an introduction to a vetted partner clinic

‍ImplantBridge is not a dental provider. We are not registered with the Australian Health Practitioner Regulation Agency (AHPRA), and we do not hold registration under any health practitioner registration category. We are not a healthcare service, a clinical advisory service, or a regulated health service as defined under the Health Practitioner Regulation National Law Act 2009 (the National Law).

By accessing our website, using our patient tools, or engaging with our services, you agree to be bound by these Terms of Service.

If you do not agree to these terms, do not use our service.

We may update these terms from time to time. Continued use of the service after any update constitutes acceptance of the revised terms. The current version will always be available at implantbridge.com.au/terms.

You must be 18 years of age or older to use our service. Our service is intended for individuals located in Australia.

By using our service, you represent that:
- You are 18 or older
- You are located in Australia
- You are using the service for your own genuine pre-clinical guidance purposes
- All information you provide is accurate to the best of your knowledge

ImplantBridge provides pre-clinical guidance. We help you understand whether dental implants may be worth investigating further, based on the information you provide. We connect people who meet pre-clinical eligibility indicators with vetted dental clinics that offer implant services.

- We do not provide clinical advice, diagnoses, or treatment recommendations
- We do not assess your clinical suitability for dental implants — that assessment can only be made by a qualified dental professional following an in-person clinical examination
- We do not guarantee that dental implants are appropriate for you
- We do not guarantee the quality, outcomes, or results of any treatment provided by a clinic to which we introduce you
- We are not a dental referral service and do not act as agent for any clinic
- We are not an intermediary in the clinical relationship between you and any dental provider

This distinction is critical. Eligibility (whether you are likely to be a suitable candidate based on self-reported pre-clinical indicators) is what ImplantBridge assesses. Suitability (whether dental implants are clinically appropriate for you) is a clinical determination that must be made by a registered dental professional.

Our online quiz is a pre-clinical screening tool. Quiz results:
- Are based entirely on information you self-report
- Do not constitute a clinical assessment or diagnosis
- Do not constitute a guarantee, recommendation, or endorsement of any treatment
- Do not indicate that dental implants are clinically appropriate for you
- May not reflect your actual clinical situation

A "positive" quiz result (indicating you may be a suitable candidate based on pre-clinical indicators) does not mean dental implants will be recommended or appropriate following a professional clinical assessment.


You should not make any health or financial decisions based solely on the results of our quiz.

Our cost estimator tool provides an indicative range of potential dental implant treatment costs based on the information you provide. Estimates:
- Are based entirely on information you self-report and general market data
- Do not constitute a quote, invoice, or binding offer from ImplantBridge or any partner clinic
- Do not reflect the final cost of treatment, which can only be determined by a partner clinic following a clinical assessment
- May vary significantly based on individual clinical circumstances, clinic pricing, and treatment complexity

You should not make any financial decisions based solely on the results of our cost estimator. Final treatment costs will be provided directly by the clinic you are introduced to.

Your Implant Guidance Call is a free, non-clinical advisory conversation conducted by ImplantBridge team members. The purpose of the call is to:
- Discuss your quiz results and what they mean
- Answer questions about the process of exploring dental implants
- Explain the ImplantBridge service and what to expect
- Understand your timeline and circumstances
- Determine whether introducing you to a vetted clinic is the appropriate next step

The Implant Guidance Call is not a dental consultation and does not constitute clinical advice. Our team members are not dental professionals, and nothing said during the call should be taken as a clinical recommendation, diagnosis, or treatment plan.

If you have urgent dental health concerns, please consult a registered dental professional directly.

ImplantBridge maintains a network of vetted partner clinics. Vetting involves assessing clinic specialisation, practitioner qualifications, case volume, patient feedback, and consultation process. Only clinics that meet our criteria are accepted into the network.

Vetting is not a guarantee of clinical quality, treatment outcomes, or patient experience. Our assessment is conducted at the time of clinic onboarding and through periodic review — it is not a continuous audit. Clinical standards, personnel, and performance can change.

If we introduce you to a partner clinic, that introduction is a referral of a general nature. ImplantBridge:
- Does not direct or influence the clinical assessment or treatment recommendations made by any partner clinic
- Is not responsible for the clinical judgment, advice, treatment, or outcomes of any partner clinic
- Is not a party to any clinical or contractual relationship between you and a partner clinic
- Does not accept liability for any treatment decisions made by you or by a partner clinic

Your relationship with any clinic is solely between you and that clinic. You should satisfy yourself as to the qualifications, suitability, and pricing of any clinic before proceeding with treatment.

ImplantBridge does not directly provide a regulated health service as defined under the Health Practitioner Regulation National Law Act 2009. Our platform provides pre-clinical patient education and guidance.

To the extent that our platform includes information about dental implant treatment as a general health topic, such information is:
- Educational and general in natureNot intended to promote any specific treatment or provider
- Not a testimonial or endorsement of any clinical service or outcome
- Consistent with public health information purposes

Where ImplantBridge does reference partner clinics, we do not publish testimonials about clinical outcomes or treatments, and we do not make claims about the superiority or effectiveness of any clinic's clinical services.

We operate in accordance with the advertising requirements of the National Law and the Australian Consumer Law to the extent they apply to our platform.

In accordance with the advertising requirements of the Health Practitioner Regulation National Law, ImplantBridge does not publish or promote testimonials about the clinical aspects of dental treatment on our platforms.

Content published on our websites may include general non-clinical feedback regarding the ImplantBridge guidance process (including feedback on the Implant Guidance Call experience). Such content does not constitute a testimonial about a regulated health service.

Use of the ImplantBridge platform is free for patients. There is no fee to complete the quiz, book an Implant Guidance Call, or receive an introduction to a partner clinic.

ImplantBridge is funded by partner clinics, who pay a fee when a patient they have been introduced to commences treatment. This commercial arrangement does not affect the independence of your guidance experience or our obligation to provide you with accurate and patient-first information.

You are responsible for the accuracy of the information you provide through our quiz and in your interactions with us. Inaccurate or incomplete information may affect the quality of guidance we are able to provide.

While we take reasonable steps to ensure the general information on our platforms is accurate and up to date, we do not warrant the completeness or currency of that information. Dental treatment decisions should always be made in consultation with a registered dental professional.

All content on our websites, including text, graphics, logos, and the quiz, is owned by or licensed to ImplantBridge and is protected by Australian copyright law. You may not reproduce, distribute, or modify any content without our express written consent.

To the fullest extent permitted by applicable Australian law, including the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)):
- ImplantBridge is not liable for any loss or damage arising from your use of our service, your reliance on quiz results, cost estimator figures, or Implant Guidance Call content, or your decision to engage with any partner clinic
- ImplantBridge is not liable for any clinical outcomes, treatment complications, financial loss, or other harm arising from dental treatment provided by a partner clinic
- Our total liability to you, if any, is limited to the resupply of the relevant service

Nothing in these terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law that cannot lawfully be excluded.

Your personal information is handled in accordance with our Privacy Policy, available at implantbridge.com.au/privacy.

By using our service, you consent to the collection, use, and disclosure of your personal information as described in that policy, including disclosure to overseas service providers where applicable.

These terms are governed by the laws of Australia. Any disputes arising in connection with these terms will be subject to the jurisdiction of the courts of Australia.

For any questions about these Terms of Service, contact:

ImplantBridge
‍info@implantbridge.com.au
‍ABN 15 798 487 692